Prospect Heights, IL Cleaning / Maid Service

"Amazing job on our Move out job."

"It was my first time with melissa & a mop. Kayla did a great job with cleaning my house. I will be getting their services in the future too."

"Great job and such short notice especially!"

"This company goes above and beyond in service. Extraordinarily respectful, and the best we ever experienced. We highly recommend them."

"Ana and Miguel did a great job with a deep clean of the whole house. We’re going to use them for general cleaning going forward."

"My roommate and I had Kayla come in for a deep clean. She was thorough, professional, and friendly. Even asked if I wanted to do a final walk through to make sure we didn't want her to do anything else. Afterward our apartment looks even better than it did when we toured it/moved in! Will definitely be requesting Kayla for any future professional cleaning service needs, and would recommend you do the same."

"Unbelievable people at this company. I’ve had many crews out over the years - very caring, detailed, nice people, and they worked extremely hard and highly recommend."

"Excellent job, very detailed and thorough"

"This cleaning service is great! I needed someone asap after a house party where the floors were left caked in muck- Tahteana came and did a wonderful, thorough job- i definitely recommend!"

"Wonderful and trustworthy team to take care of my elderly parents home. They were so kind. Took extra care and did a deeper clean where it needed it the most. I appreciate them and look forward to having them come on a regular basis."

"Tatiana was awesome!"

"Melissa & A Mop cleaning service was wonderful! Michelle was very kind and flexible in accommodating my schedule changes, and I truly appreciate her help. Lisl, who came for the deep cleaning, was amazing—she was very attentive and cleaned my house meticulously. She went above and beyond, leaving everything spotless and fresh. I am extremely impressed with her work and will definitely continue to hire her for future cleanings."

"They did a fantastic job on my move in clean. Checked in with me after every floor and redid anything I asked."

"Great experience with this company. Great communication and cleaning. Highly recommend!"

"Kayla did a great thorough and deep clean for our move out needs. Thank you !!!"

"Team Naz was great! Rosanna and Yera did a deep clean of my home, two floors top to bottom, including washing all windows. They literally worked all day and made the place sparkle! They were also courteous and friendly. Highly recommend and will be hiring them to provide biweekly cleanings!"

"Team Naz was very thorough and made my place look great! I had never used a professional cleaning service before and Melissa and a Mop came back with a precise quote instead of a broad range. Would definitely use again!"

"Extremely professional and thorough clean. Highly recommend!"

"Very, very pleased9"

"Kayla did a great job. Her attention to detail and an attitude to be helpful was outstanding! Communication before and after service from the company was great! Easy to reach and accommodating."

"Jennilea was great. Even met me to give items I forgot in the home during moving."

"Both cleaners did an amazing job and were very efficient!"

"The Naz Team did a great job! Thorough and detailed oriented. House looked and great. We definitely use them again"

"Kembrell did such an amazing job on my first apartment! I loved how fast and efficient she was :) 10/10 cleaning company in Evanston you’ll def want to book a cleaning with them"

"Jen does an amazing job. I am extremely happy with the cleaning that was provided. She was also very personable!! I highly recommend Melissa & Mop!"

"Very pleased with the team that cleaned our house, quickly, quietly and thoroughly. Thanks"

"They worked very hard and did a great job."

"Melissa and Mop have been wonderful to work with. If any are ever needs extra attention, they promptly send their crew back without hesitation. They have been great in assisting my clients for move in and move out cleans ."

"I needed my home deep cleaned Melissa & A Mop did an excellent job! The team was fantastic and I will definitely use them for my quarterly deep cleans going forward."

"Very professional job cleaning our home! Thank you!!!"

"Wow! What a fabulous job the team did. Couldn’t believe the difference!"

"Very nice job. Left the house sparkling clean"

"10/10 recommend. Jenn and Mike were amazing! I really enjoyed working with them, and the product of the cleaning was great! They also did great with my dog which I appreciate."

"We had an issue with scheduling but the owner, Matt, ultimately made it right. We are happy with the cleaning quality."

"We were very happy with our service from both of our cleaners, our move in cleaning was above and beyond - would recommend!"

"We had Kayla come for a deep cleaning of kitchen and two bathrooms. She was very thorough and took the time to address any problem areas."

"Melissa and a mop did a phenomenal job. It was our first time using them and we will definitely use them again. Highly recommend."

"Definitely recommend Melissa and a Mop! They were very communicative throughout the whole process and Victoria did a great job cleaning my house (which was no small task being a bachelor pad for years). 5 stars!"

"Jen and her partner were great! I couldn’t recommend them more. They were on time, communicative, and as quick as possible."

"Amazing! Left my bathroom looking like brand new. Highly recommend!"

"Jennilea did a great job and was very happy with the cleaning results."

"Ruby and her team did a great job! We got the deep clean + fridge clean service for our apartment and it feels so clean. They did a very thorough job, especially in the bathroom. Overall, very happy with the service provided and would definitely recommend."

"The team did an excellent job for the moving out service - highly recommend!"

"I was in tears how beautiful our home was shining after the cleaning. After selling our home we wanted it to sparkle for the next owners and they helped us do just that!"

"Team Ana did an amazing job! They were so kind and worked quickly! It was so great to come home to a clean house!!"

"Great job cleaning the house, especially the blinds!"

"Melissa and a Mop is awesome! Super friendly, showed up on time, and did an amazing job. My place has never looked better. Definitely using them again"

"Cleaning was efficient, well-done and very professional!! Highly recommend their services!"

"My wife and I were very satisfied with our cleaning with Melissa & A Mop. Our cleaners were friendly and thorough in the areas we asked to be cleaned. I highly recommend them."

"Kayla B was very thorough. I highly recommend."

"These guys are great. My house was sparkling when they left after a deep clean. It was the second time I hired them, and I'll do it again for sure."

"Courteous and thorough. Thank you for the service!"

"Zantana Davis was wonderful. She was thorough and careful, agreeable and polite. Nice work. She got stains out of my tile floors and trim that I thought were there for good. I’m so grateful."

"I'm grateful for the job the ladies did. Was done well and checked with me to see about things I may have wanted redone or addressed in a certain way."

"Kayla was great! She arrived on time and did an excellent job with the deep clean. I have a white kitchen, and it sparkles. Very pleased. Will use again."

"The house looks fantastic after replacing the dusty kitchen floor and bathroom sinks. The price is reasonable. Thanks so much, Mellissa & A Mop"

"Thorough and detailed as depicted in the description. Kayla did a very good job!"

"Amazing move out clean! I am so beyond happy with our service. They were thorough and made sure to get everything done off my move out checklist!"

"Truly excellent job, well worth the money for a deep clean once a year. They were better than a different service I used last year at about the same price. Highly recommend"

"Impressed with the service for a whole house clean. Very professional."

"Kayla was amazing. Melissa and a Mop are a life saver."

"We were very happy with our cleaning service as well as the price point for the deep clean. Our cleaners were thorough and courteous and walked us through everything prior to them leaving. We would definitely recommend Melissa and a Mop!"

"Kayla did a detailed and quality job. We were quite pleased with the results and hope to have her as our regular cleaner! Had a pleasant conversation with her as well."

""I am extremely impressed with the deep cleaning service provided by Melissa and a Mop! The team was punctual, professional, and paid attention to every detail. My home has never looked or felt this fresh and spotless. They went above and beyond to ensure every corner was thoroughly cleaned. I highly recommend their services and will definitely be using them again!"

"On time, very thorough, sweet to my dog and efficient. Will certainly recommend and use again. Angie"

"The team that came to our house is fantastic! They cleaned every nook and cranny and were very thorough. Our stove top looks brand new and our house smells great!"

"Very detailed and attentive to the use of kid- and pet-safe products. Will definitely be calling them to come out again soon!"

"Wonderful clean! Great attention to detail. Will use again!"

"Anna and her team were efficient and excellent. They asked appropriate questions and asked for feedback about the rooms cleaned. I would use them again."

"Excellent service. Friendly staff. Very thorough cleaning"

"I had the pleasure of hiring Melissa A Mop for a deep cleaning of my home, and I couldn't be more impressed! From the moment I made the appointment, it was incredibly easy and stress-free. They were prompt, arriving exactly on time, and the team was very respectful throughout the entire process. The cleaning itself was absolutely amazing—my house has never looked better! They paid attention to every detail, leaving no corner untouched. Communication was excellent; they kept me updated every step of the way. I highly recommend Melissa A Mop for anyone in need of top-notch cleaning services. I will definitely be using them again!"

"Denise was very thorough and left our home spotless."

"During a very difficult time in the family’s life, Melissa & A Mop came in and did a deep clean of the kitchen. The results of the cleaning were flawless and having this done relieved a lot of stress for the family. We will be reaching out to set up bi-weekly cleanings soon."

"I would highly recommend Melissa & A Mop for anyone looking for a reliable cleaning service! The business was very transparent about pricing, and did a fantastic job at communicating expectations. I also love that they accept credit card (a big positive for me) and have an online portal to view everything. Regarding the cleaning itself, I was very happy with Anna B! She was very thorough and clear, and you can tell she prided herself in her work. Thank you for such a positive experience!"

"Friendly staff and did a good job"

"Anna B was very thorough and an absolute pleasure to talk to! I’m very happy with the results of the deep clean. I really appreciate her attention to detail (under the couch cushions, etc)!"

"As an expecting first time mom, I needed extra help to prepare our house for our new arrival, and Melissa and a Mop delivered. Anna and Emily went above and beyond to ensure our initial deep clean was everything we wanted and needed and more. Now I feel far less overwhelmed about bringing baby home and know she'll have a safe and clean environment."

"Team was on time , polite and did great job. Very thorough"

"Very efficient and friendly service. First appointment was very easy to setup and cleaning crew did a great job. Will continue to use them."

"Did a great job"

"I had a bit of a mixed experience so I thought I would share... Melissa and A Mop came up as the first search option for us when looking for a cleaning service. We had some bad experiences in the past with other local companies, so we thought we'd give them a try. We went with the Deep Clean option for $398. Setting up a cleaning was very simple. Their website is very intuitive and their communication is top notch. Our cleaner came about 5 minutes before they were scheduled. After about two hours, we noticed she left and got a ride to out. I was a little shocked as I was told we could get a call regarding end of service & go through a walkthrough. I came home and noticed absolutely nothing was cleaned. All of our appliances were still dirty with stains and crumbs, and the floors were obviously not swept. Carpets still had dust and dirt from our kids & cats. After talking with the owners for a while and providing video/pictures, they agreed that the cleaning was not done proper and sent a pair for the following day. I wanted to write this because Team Naz did an amazing job with our house. Our Kitchen looked amazing and they got every little nook and cranny in our bathrooms/bedrooms. They were both here between 9 AM and roughly 1:30 PM on the weekend. Our kitchen appliances looked new - I was really impressed. I am looking forward to working with them again. Matt was very helpful after and gave us a discount for the inconvenience. Overall, our initial poor experience ended very well. Highly recommend Team Naz - they did a phenomenal job. Will be hiring them in the future."

"I ordered this service for my mom for Christmas as she had some really high ceilings, fans, and lighting that she just can’t clean. This cleaning service was spectacular! Brought a ladder and everything to handle the job. Very quick, tidy, and professional. 10/10 would recommend."

"Great job, really appreciated the attention to details. Recommend 10/10"

"1st time customer, we got our bathrooms and kitchen deep cleaned, Lori did a good job, and when we've cleared our clutter from our other rooms, we'll be back for more cleaning services"

"Two ladies showed up to do a final clean of my house for sale. They were quick, thorough. They went into corners I had missed and after asking tossed the items I no longer wanted. I just pointed out which items were to be left alone and they just started in."

"I have an autoimmune condition and my husband threw out his back 4 days before Thanksgiving. I had no idea how I was going to get all the cleaning done and have the energy to cook Thanksgiving dinner for 10 people. Melissa & A Mop was a very reasonable price, given that I gave them very little notice. My cleaner did more than I asked her to and was great with my pets. Such a lifesaver!"

"The cleaning lady was super sweet and she cleaned my house so good I would recommend them to everybody I know."

"Just want to also thank Michelle for all her help and support! Wonderful service."

"Nes and her sister were an amazing team!!!!!!! The work they did was fabulous."

"Wonderful service and did a phenomenal job cleaning my ENTIRE HOUSE!!! Highly recommend."

"Quick initial quote with reasonable prices. The cleaning crew itself is great!"

"Great cleaning service and timely! I have gotten the house cleaned twice from them now :)"

"The company understood my situation and adjusted its service times to my schedule, even though I gave them less than 24h notice. The cleaning crew was easy going and very forthcoming. I recommend this service to everyone who needs a move out cleaning and is on a tight schedule!"

"Excellent team all around, looking forward to hiring again!"

"Great service!!! Our house is left gorgeous after each visit. On time and so efficient"

"Great job! Good attention to detail!"

"Excellent experience with Melissa and a mop. Cleaner showed up on time and did a great job cleaning everything. Would definitely hire again."

"My two cleaners did a great job! They were efficient and professional but also friendly. I was very satisfied with their work and my house is now very clean:)"

"Our house is so clean we love it. We would recommend them to anyone. They communicate so well, email reminders of your appointments and follow up after."

"Great service! Flexible with scheduling and very prompt when calling with questions and to follow up. Very satisfied with the way my house was cleaned, 5/5. Would definitely recommend."

"Lovely to work with. Management was amazing and the communication was top notch. The cleaner was overall good. All in all i would recommend and definitely use again."

"I am very pleased with the job the Melissa & A Mop team did for me. My late sister had a very large condo and I am happyto say they did an outstanding job and it is now ready for the realtor to show. Also, very professional people in their office & easy to deal. I would highly recommend them."

"Melissa and a Mop performed an exceptional deep clean to get our in-laws home ready for their open house. Highly recommend!"

"Extremely satisfied with the service. I pointed problem areas in my condo that needed attention, they absolutely took care of them. Communication was top notch. They texted and called me prior to the appointment that they were on their way and made it to my place on time. They are also pet friendly. I have a cat and it didn't even bother them that the cat was checking their service while they were working. Will be calling them again for next cleaning for sure!!!"

"Writing this review before the actual cleaning because their customer service is THAT good. The owner (apologies I forgot his name) was very personable and understanding. It feels good knowing you’re supporting a small local business AND getting a luxury service. Excited to get my first professional clean ever!"

"The two ladies who cleaned my condo did a fabulous job from top to bottom. Really pleased with the service from the initial booking to the phone call afterward to make sure everything went well. High recommend."

"Ok ok good"

"They did an excellent job on our kitchen cabinets . The 2 individuals worked on our cabinets and bathrooms from start to finish without taking a break."

"Such a great experience. I had my house deep cleaned and it feels brand new. The staff were so kind and communicative. Will definitely use again."

"Service was phenomenal. The team worked consistently the entire time they were here, would absolutely recommend for a home deep clean or any other service they offer. Would use them again in the future."

"Great service! Happy with the outcome!"

"Mayela P and Herman were wonderful. Very thorough and took their time during the deep clean. Spent over 5 hours here which was extremely appreciated. Highly recommend them both and would request again. Thank you!!!"

"House looks absolutely beautiful and technician was incredibly nice and results focused. Cannot recommend them enough!"